In order to return an item, kindly contact your seller and inform them that you wish to return your order. They will provide you with their process and will schedule a return pickup order with us.
Once you have informed your seller, please ensure to prepare the item with the original packaging for pickup. Our Ninja Rider will come over on the date specified by your seller.
Feel free to reach out to us via email at www.ninjavan.co/en-ph/contact-us/ or call us at (02) 231 2177 if you need further assistance.