For Door to Door Deliveries
We do allow an authorized representative to receive the parcel on your behalf.
The Authorized Representative MUST:
1. Provide his or her name and relationship to the buyer to our rider, who will then update the delivery information
2. Provide a signature as proof and acknowledgment of receipt
3. Provide a photocopy of his or her ID
4. Provide a Letter of Authorization (LOA) signed by the Consignee on record
** The item will only be handed over by our Rider after the full cash payment is collected together with the mandatory requirements.
** Regardless if COD or Non-COD transaction
Feel free to reach out to us via email at email@example.com or call us at (02) 8271 1501 if you need further assistance.