Delivery time may be extended due to factors such as
(failure of facilities, flood, earthquake, storm, fire, lightning, epidemic, war, riot, civil disturbance or disobedience, labor dispute, etc)
The shipment tracking status may also remain unchanged for a longer period during provincial shipments. We do not use GPS-Tracking, meaning up to a few days may pass between a tracking event at the outbound and the next tracking event at the inbound.
If your shipment has not arrived within 7 days of the expected delivery time, please contact your shipper or online shop.
Feel free to reach out to us via email at firstname.lastname@example.org or call us at (02) 271 1501 if you need further assistance.