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Ninja Van PH
How can I track my order?
What are the different kinds of order status?
Do we allow an authorized representative to receive the parcel?
When will I receive my item?
What if my customer is not at home when Ninja Van makes the delivery?
Will my customer receive a call before delivery?
Why was my order cancelled?
Driver overcollected cash from me, what should i do?
What should I do if my parcel is lost or damaged?
Changing Order Details
Can I provide special instructions for the delivery?
Will I be able to change my order address or contact number?
How do I cancel my order?
Ninja Van Distribution Point
What is a Ninja Van Distribution Point?